Creating Intelligent Telephony Solutions Through Technology

Racktel is a leading provider of Voice over IP (VoIP) software and Call center/shop solutions. Racktel has assisted in many deployments around the world in automating customer service, improving customer satisfaction and enabling new revenue generating opportunities while reducing operational costs.

Voice and speech applications built with Racktel are scalable and flexible, allowing companies to easily integrate multiple backend systems with a variety of contact interfaces.

Racktel experts provide customers access to an elite team of VoIP experts who rapidly build and deliver successful VoIP solutions that drive increased customer satisfaction at reduced costs.

Racktel Internet phone service allows residential and business customers to use their cable modem, DSL modem, or other Broadband Internet connection to make and receive Voice over IP (VoIP) phone calls using an ordinary touchtone telephone and VoIP phones.

Use your own device (SIP/H323 devices, including IP phones, softphones, and VoIP PBXs) to connect to our network. Racktel SIP/H323 technology optimizes the routing of voice traffic, providing the best possible quality voice transmission for each customer's phone device.